Have you ever seen something that was not right, and knew you could make it right, but made no attempt because it was not your job? I know I have, and I’m not proud of it.
In an ideal situation, everyone should have everyone else’s backs in an agency, especially in the studio. This is of course easier said than done in an environment with looming deadlines and unforgiving hours. But if you spot something that’s out of place or just wrong – be it in copy, design or common sense – then it becomes your duty to raise the flag.
Yes, even when it’s not your job. Here’s an example of what can happen if you don’t:
I recently browsed the new Malaysia Tourism website, which was easy on the eyes, well-constructed and a breeze to navigate. Then I clicked on About Malaysia and everything seemed fine until I found an external link to a Malaysian government portal. I clicked on this link that promised ‘more information’ and landed on…
I was like what the 4uck?! This looks like website from the 90s that has obviously been designed put together by nitwits. What kind of impression will this site leave on a prospective tourist? And since the site was in Bahasa Malaysia by default, I looked to see if I could at least change that. So I located the language option drop down menu and clicked on it to realise that there was no other language option besides Bahasa Malaysia. Genius!
I’m sure someone noticed this glaring stupidity and decided it was not his job to mention it. This Malaysian Government portal does not serve any purpose to prospective tourists, especially it being in a language that only Malaysians can read.
The solution is as easy as unlinking the site from the Malaysia Tourism portal. Unless, it is not possible to unlink because it is an executive decision to have the link.
In that case, there’s only one thing to say… Welcome to Malaysia!