What happens when you invite a bunch of people, let them sample your product and allow them to speak their mind? Let’s see…
This month marks my third year as a fulltime freelance copywriter. And if you add the 13 odd years I was an agency-employed copywriter, you can say I’ve seen many groundbreaking campaigns.
From the era of experiential marketing and digital 2.0 to current industry buzzwords such as disruptive marketing and hashtag-strategies; the ad game has evolved to the point of mutation.
But no matter what you do, people will continue to form their own opinions – be it positive or otherwise – about a product or service.
The blind ‘taste test’ for Laphroaig (don’t ask me how to pronounce it) reveals an important aspect of consumer behaviour.
They prefer to think for themselves.
We as advertisers can only mould consumers to think a certain way via a concept, proposition or message. But often have no control of how they might interpret our messaging or imagery.
In the case of Laphroaig, they embraced the opinions of their focus group – made up of people who may or may not have consumed the product previously – and went on to create print ads without filtering even the negative comments.
Now, that took some balls.
Granted the product is an intoxicating beverage and there is a certain degree of creative freedom afforded.
But come on… ‘tastes like burning hospital’ as part of a headline? You got to give the people at Laphroaig some props. There are more versions of the print campaign actually, which I urge you to check out.
And the best part, the agency’s copywriter didn’t even have to think of a catchy, punchy and juicy headline; the consumers did it.
Now I want to do a focus group-inspired campaign too… anyone?