We copywriters are often miracle workers.
I’ve written for cars I never drove, audio systems I never heard, beverages I never drank and even places I’ve never been to. I suppose it’s the same for pretty much every copywriter out there.
The days of getting up close and personal with the product are truly gone.
I remember when I started out as a novice – which was far too long ago if you’re wondering – that clients actually sent their products to the office so we may check, test, use or just fiddle around with them.
Services are a bit tricky. It would be impractical to get into a huge debt just because you need to write for a new mortgage plan. But clients still took the effort to send over market insights, strategic reviews, target market analysis, competitive analysis and the works.
These days however, our work really does require us to create something out of nothing, especially in the last decade. Google has become the primary source of information on virtually any product or service. ‘Just Google it’ is a phrase that now replaces ‘do you have enough information?’.
While I often admire a client’s confidence in our resourcefulness, how are we as marketing writers to develop a unique tone-of-voice based on materials sourced from Google? Indeed, Google is a great resource, but it is a vastly generic resource. And when the work delivered is not insightful or outstanding enough, the finger-pointing begins.
But there have been bright sparks. As a freelancer, I’ve met clients whom are genuinely focused on creating communications that are compelling, insightful and truly unique.
Well how are they different you ask? Here you go…
Their brand is their lifeblood, they live and breathe it. They are intrinsically wired to the growth and development of their brand. They care enough to provide relevant, insightful material along with reasonable lead time to exhaust all possibilities.
They are Transparent
Every aspect of their business open to scrutiny. They give copywriters no-holds-barred access to the inner workings of their organisation, creating the possibility of uncovering unique business traits that can result in the much coveted ‘aha’ moment.
They know the ins and outs of their business, and willing to work to translate that knowledge into a solid brief. You won’t hear the words Catchy, Punch or Juicy from these guys. They know what they want as much as knowing what they don’t want.